2019 Pulse User Group Annual Conference

The Pulse User Group Conference featured more than 20 presenters ranging from Pulse experts, clients, partners, and recognized healthcare author Susan Keane Baker.  The sessions involved over 30 topics discussing quality payment programs & government mandates, revenue cycle management, leadership skills, and product tips & tricks to enhance the Pulse users’ abilities to run their practices more successfully. One attendee noted, “The classes and sessions were so informative. They taught me things that I didn't know about Pulse but some of the classes I feel like even helped me in become a better manager.”

Pulse User Group 2019

The keynote speaker for PUG 2019 was Susan Keane Baker, author of five books, the first being Managing Patient Expectations. Susan, a former hospital vice president, attained the designation of Fellow of the American College of Healthcare Executives and Fellow of the American Society for Healthcare Risk Management. From 2008-2011, Susan served as a member of the Board of Examiners for the Malcolm Baldrige National Quality Award. She is also a Commissioner on the Connecticut State Commission on Medicolegal Investigations and teaches at Quinnipiac University.

Ideas shared during the conference included an interactive customer panel discussion titled “Business Operational Challenges”, moderated by Dr. Dar Griffeth, President of Pulse Systems, Inc, and featured seven experts ranging from practice administrators and physicians to healthcare innovators. The panel covered key topics and pain points that many independent practices face today with the changing healthcare environment.

The conference was supported by: Change Healthcare, AlphaII, TSYS, Medicomp, InteliChart, Commerce Healthcare, and Avident Health.

Learn more about Pulse Systems, Inc. by visiting

About Pulse

Pulse is a Revenue Cycle Management (RCM) company that believes in simplifying workflows, in order to deliver better care to patients, and help physicians get paid. Pulse is recognized as a leading provider of SaaS and mobile solutions including integrated Electronic Health Records (EHR), Practice Management (PM), population health, electronic prescription, medical billing clearinghouse, patient engagement, and payment technologies to physicians, medical service providers and patients. Thousands of providers across over 40 specialties use Pulse to ensure they achieve the best possible financial and clinical outcomes.

About Cegedim

Founded in 1969, Cegedim is an innovative technology and services company in the field of digital data flow management for healthcare ecosystems and B2B, and a business software publisher for healthcare and insurance professionals. Cegedim employs more than 4,500 people in more than 10 countries and generated revenue of €468 million in 2018. Cegedim SA is listed in Paris (EURONEXT: CGM). To learn more, please visit:

Press Contacts.


Aude Balleydier
Media Relations and Communications Manager

+33 (0)1 49 09 68 81

Pulse System Inc

Ryan Oester
Director of Marketing

800.444.0882 ext 1596