These days, data is coming at physicians from all directions, including patients’ digital health apps, home health monitoring technologies as well as data feeds from the electronic health record (EHR)—and it’s making a deep impact on physicians’ feelings of burnout and stress:
Sifting through such data at the point of care can be a daunting challenge for physicians, but it’s not an insurmountable one, especially with support from an experienced revenue cycle management (RCM) partner. Here are three ways the right RCM partner will ease the pressures of data overload for your medical staff.
Providing the right information in the correct format at the appropriate point in the physician’s workflow is critical to combatting burnout and stress. It also supports a healthier bottom line by ensuring physicians:
For EHR alerts to serve as more than just noise, they must be designed with input from clinicians. A true RCM partner will collaborate in designing smart EHR alerts that matter to physicians and have the potential to make a deep impact on health and revenue.
For example, rules for transitional care management (TCM) require that physician practices call patients within two business days of discharge; otherwise, a TCM claim will be denied. It’s not reasonable to expect physicians to know when a discharge has occurred, given the sheer amount of data physicians are confronted with daily. However, an RCM partner could assist your physician’s practice in setting up a data feed that alerts front-desk staff to recent patient discharges. With that information in hand, these team members can be trained to make contact with TCM patients in the right timeframe and document it appropriately. This alleviates administrative burden for physicians, elevates quality of care, and helps prevent denials.
From an administrative perspective, one of the frustrating aspects of participating in federal value-based performance programs is making sense of payer reports. The right RCM partner will help you:
When these insights are distributed to physicians in highly visual, easy-to-read reports, physicians become empowered with practical strategies for improved care and performance. Further, data is far more manageable, and stress is significantly reduced.
Pulse Revenue Cycle Management is highly skilled in designing practical ways to alleviate data overload for physicians while boosting the practice’s bottom line. Learn more about PulseRCM.