A new KLAS Ambulatory Billing Services Study discovers who best meets needs in RCM market
Wichita, KS, October 13, 2016 – KLAS, a research and insights firm aiming to improve healthcare delivery, released a 2016 Ambulatory Billing Services Study today ranking several vendors who provide Revenue Cycle Management (RCM) services to both small and large practices. In the small practice space (one to 10 physicians), Pulse Systems was named a “top performing vendor.”“RCM is a growing space and a major focus for Pulse. We see that rising healthcare expenditures along with complex technology and staffing requirements under value-based care are driving more and more physician practices to outsource this critical function of their business,” said Chris Walls, president and chief executive officer of Pulse Systems. “One thing that sets us apart from our competitors is we can cater our RCM Services to a practice’s individual needs, whether that is full-scope billing and collections or even what system they work off of.”In the Ambulatory Billing Services Report, KLAS found that just two-thirds of practices who have adopted RCM services have found them to be worth the investment and has improved their efficiency.According to a Pulse client and Office Manager interviewed in the report, “Pulse definitely gets an A+. They seem to be on top of everything. They helped with our transition to their services really well. They helped me with all of the forms and things that we needed for electronic filing. They have just given me a lot of guidance, whereas the other company almost kept me in the dark.”Four critical factors influence a provider’s experience with their RCM services vendor: (1) transparency into billing/financial operations, (2) quality of vendor guidance, (3) effectiveness of account management, and (4) quality of denials and rejection management. Pulse’s service area rankings were far above the market average for ambulatory practices:
“Practices are always amazed by the potential of increased revenue they can realize by outsourcing their billings and collections to Pulse. Before signing any contract, we can take a hard look at your financials and show exactly where you can improve to earn your money faster,” said Chris Walls.Each year, KLAS interviews thousands of healthcare professionals about the vendor products and services their organizations use. These interviews are conducted using a standard quantitative evaluation, and the scores and commentary collected are shared online in real time so that other providers and IT professionals can benefit from their peers’ experience. To supplement the data gathered with this standard evaluation, KLAS also creates various supplemental evaluations that target a subset of KLAS’ overall sampling and delve deeper into the most pressing questions facing healthcare technology today.To sign up for a free, no obligation RCM assessment with Pulse, visit www.pulseinc.com/rcmassessment.
Pulse provides certified, integrated, electronic health care management systems to thousands of providers across more than 40 specialties nationwide. Pulse's award-winning, interoperable technology platform includes easy-to-use, cost-efficient EHR, Practice Management, e-prescribing, Billing and Collections, and other Revenue Cycle Management solutions. Pulse is committed to helping our physician partners gain greater workflow efficiencies, reduce costs and achieve Meaningful Use incentives – all supported by our best-in-class client support, training and implementation services.Pulse is part of the Cegedim Healthcare Software division, owned and operated by Cegedim, a global health care technology company.To learn more or to request a demonstration of Pulse's solutions, please visit us at www.pulseinc.com or call 1.800.444.0882.
Founded in 1969, Cegedim is an innovative technology and services company in the field of digital data flow management for healthcare ecosystems and B2B, and a business software publisher for healthcare and insurance professionals. Cegedim employs more than 3,600 people in 11 countries and generated revenue of €426 million in 2015. Cegedim SA is listed in Paris (EURONEXT: CGM).To learn more, please visit: www.cegedim.comAnd follow Cegedim on Twitter: @CegedimGroup and LinkedIn
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
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