Phone calls, emails, faxes, texts, and notifications – while technology was supposed to make our lives easier, for many of us, it has become the center of our jobs instead of doing what we actually want to do, which is help people. The healthcare revenue cycle is just that – a cycle that starts every day and you never really get off of the wheel. You are spending less time focusing on your patients and more time focusing on getting them into the system, getting their insurance companies in line, and dealing with money. Healthcare revenue cycle solutionsaims to stop that wheel and allow you to hop on and off at will.
Pulse supports your healthcare revenue cycle, offering solutions that will give you control while taking off some off the weight. Our team is comprised of expert billers and certified coders that can give value to your office and help you focus on the important things, like providing the best care for your patients.
One of the hardest parts about the healthcare revenue cycle is that it is always changing – you have to get a new piece of hardware, install the latest software, train on something completely different from this time but suspiciously like the software from two years ago, and even change the words you use. Maintenance and training severely interrupt the daily activities in your office. Healthcare revenue cycle solutions take that necessity out of the equation- we handle all of it in on our time.
Don’t make your patients jump through hoops to be able to reach you or even pay you, which is unfortunately what happens. Patients pay the price for the changing technology and can’t seem to succeed, so they move along. This is a shame when having a long term relationship with a physician is the best way to stay healthy.
Following up on claims, scheduling appointments, tendering payments, and dealing with insurance companies are just items on your daily to-do list, but they can take up a significant amount of time. In an industry where so much of who we are and what we do deals with in-person contact, it sure feels like we spend a lot of time talking to people on phones or over through email. Our team takes that impersonal part away, handling those items and making your systems more efficient and valuable. Everything happens much more quickly and efficiently, with fewer errors and headaches.
For patients, we can take our time with them and better explain everything. This will result in fewer people calling you and complaining and less confusion in the waiting room. Delays in payment can be debilitating for some people, which is why they tend to trust offices that have healthcare revenue cycle solutions more than other offices.
There are many members of our team that are well-versed in billing, coding, customer service, and everything else that incorporates healthcare revenue cycling. Our team goes above and beyond, jumping through the hoops that insurance companies can sometimes put in place. We fight for you and your patients in cases where claims are denied. We give our best and don’t quit until everything is handled and makes sense – ensuring that your patients are covered and you are paid.
Our work is completely transparent – we keep clear and precise records about what we have done and where we have taken your office. From financial reports to patient activity, we monitor you so that we can make goals to help you improve. Seeing the data in black and white can really demonstrate where your strengths and weaknesses are.
Whether you need help with coding, claims (submission, status updates, claims management, filing, appealing, and payments), accounts (receivable, patient statements, collections), payers (performance, credentialing, registration), or other healthcare revenue cycle solutions, we will be here to help.
Give us a call today to talk about how to set up healthcare revenue cycle solutions. We will walk you through our process and explain how we work. We want to be able to craft healthcare revenue solutions that will work with your current business model so that it feels extremely smooth for you. The last thing we want to do is completely change up your system – rather, we’d like to work side-by-side to improve and meet your goals.
Simply put, Pulse Revenue Cycle Management helps physician practices by collecting more money! Pulse Revenue Cycle Management customers experience first time claim acceptance rates that average over 98%. And Pulse RCM customers realize an increase in their charges, a significant increase in receipts and fewer days in A/R — shorter payment cycles mean more money, faster!
An intuitive system that works for you with a dedicated support team that knows you by name. That’s the Pulse difference.