Pulse FAQ's

Question

Who are your clients?

Answer

Pulse has over 600 physician practice clients and 10,000 providers in its network.


Question

Who is Pulse?

Answer

Pulse Systems, Inc. (Pulse) was founded in 1997 and is a leading provider of revenue cycle management services for physician practices and health systems—regardless of size or location.

Question

What specialties do you service?

Answer

Pulse services over 40 specialties nationwide, including: Allergy/Immunology, Anesthesiology, Cardiology, Chiropractic, Community Health, Critical Care, Dermatology, Emergency Medicine, Endocrinology, Endoscopy, ENT, Family/General Practice, General Surgery, Geriatric Medicine, Hematology/Oncology, Hospital, Infectious Disease, Internal Medicine, Multi-Specialty, Nephrology, Neurology, Neurosurgery, Obstetrics/Gynecology, Ophthalmology, Orthopedic Surgery, Pain Management, Pediatric Medicine, Plastic and Reconstructive Surgery, Podiatry, Psychiatry, Pulmonary Diseases, Radiology, Rheumatology, Sleep Medicine, Urology, Vascular Surgery and Wellness.


Question

Is Pulse a privately held company?

Answer

Pulse is owned by Amazing Charts and Harris Healthcare, leaders in easy to use and affordable solutions for medical practices. Amazing Charts was founded in 2001 by a practicing family physician familiar with the challenges clinicians encounter on a daily basis. In 2017, Harris Healthcare acquired Amazing Charts to be the centerpiece of its healthcare group, which is comprised of several ambulatory care solutions.


Question

How long has Pulse been in business?

Answer

Pulse has been in the Healthcare IT industry since 1996.


Question

What makes Pulse different from other medical billing companies?

Answer

Pulse offers comprehensive revenue cycle management services that are customized to your company needs. You don’t have to change your current platforms while using our revenue cycle management services. PulseRCM quickly improves your revenue cycle without disrupting your practice.


Question

What reports does Pulse provide?

Answer

Using PulseRCM, you can track revenue through our Revenue at Risk dashboard and robust reports that let you monitor your revenue cycle performance.


Question

What revenue cycle management services do you offer?

Answer

Pulse Revenue Cycle Management (PulseRCM) supports your financial functions with experienced, results-focused, certified coders and billing & collections experts. Pulse facilitates everything from patient registration & eligibility to claims preparation, coding & submission to denial & A/R management; as well as, reporting & performance improvement and collections.


Question

What services and solutions do you offer?

Answer

Our solutions use a proven, results-driven methodology to help physician practices and health systems collect more money and increase cash flow.

Carol Shick, Business Office Manager
Gastrointestinal Associates
Overland Park, KS
"What I like about Pulse is that it's easy to use, and it makes sense.
And a lot of employees that work at Pulse have been Office Managers before, so they've been me - they know what it's like!"
Derek Armstrong, CEO
Midwest Orthopaedic Center
Peoria, IL
"Pulse was able to reduce days in A/R which meant revenue in the door quicker.
With Pulse we definitely, unequivocally achieve better cash flow."
Frank Feigenbaum, MD
Feigenbaum Neurosurgery, PA
Dallas, TX
"PulseRCM simplifies our business by consolidating the patient records and billing services.
Pulse has the ability to tailor their services to fit our particular needs."
Dave Gordon, CPA, Practice Manager
Hillside Medical Center
Wichita, KS
"The clinical side of the Pulse solution was more robust that those offered by other vendors..
The functionality within the messaging capabilities provides strong documentation without time-consuming steps other vendors require."
Leslie Plyer, Clinical Nurse Manager
Carolina Medical Associates
Rockhill, SC
"Pulse is the best for us because their EHR fits our practice..
We were able to customize it to each physician, and they were able to offer us support and the things we needed with little downtime."