January 2017

Pulse User's Group 2017

Save the Date! Our 2017 Pulse User’s Group Conference will be held from April 19 - 22, 2017 in the country music capital of the world, Nashville, Tennessee! We will be located in the heart of the business district at the Renaissance Nashville Hotel. This downtown hotel is walking distance to many of the main attractions...

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Message from the CEO › Happy New Year, Happy New Days, Happy New Ways, Happy New Pulse! We spent 2016 profoundly changing our company and 2017 will be no different. In the few short months I have been here, I have seen...
Pulse User's Group 2017 › Save the Date! Our 2017 Pulse User’s Group Conference will be held from April 19 - 22, 2017 in the country music capital of the world, Nashville, Tennessee! We will be located in the heart of the business district at the Renaissance Nashville Hotel. This downtown hotel is walking distance to many of the main attractions...
Training Spotlight › Working the Incomplete Appointments list and Bump list in PulsePro. Schedulers will mark appointments as incomplete when they want to flag the appointment for additional follow-up before the patient arrives such as needing an insurance authorization...
PACE Tip of the Month › Have you seen PACE? PACE is an all-inclusive training resource available to all Pulse customers, at no additional cost! It houses job-aids, workflows, and complete video walkthroughs, covering every module within the Pulse suite of software that can assist you in completing your work in Pulse & Dashboard, from billing to patient care...
NHA Tip of the Month › Modified Order Entry. EDI rejections can be caused by the order in which the modifiers are sent on the outbound EDI claim. Under the Electronic Claims Tab in Insurance Company Maintenance using the example below, check the boxes under ‘Modifier Control’ in the order in which you want them to appear on the outbound claim...
RidgeMark Tip of the Month › Let Ridgemark Help You! The Help list in RidgeMark offers 5 ways to make your job easier. Click on Help to check them out!
Medrium Tip of the Month › Posting Date vs Transaction Date in Financials. When running reports in the Financials section, you will see that you can choose either POSTING DATE or TRANSACTION DATE. Posting date will list items such as charges, payments, and adjustment based on date of entry into the system...
Product Corner › In December, we released version 10.5.0.0 of PulseCloud. The product engineering teams continue to design, develop, and deliver a product to simplify and streamline your workflow processes. This release of PulseCloud included a large number updates, including...
Get to Know Your Software Support Agent › Through these monthly newsletters, Pulse wants to help you get to know the people behind the voices in our Software Support department. You already know their voices from calling our helpdesk…

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